BNP tries out Video services in Biarritz


This photo show the facade of the Banque Nationale de Paris (BNP) branch in Biarritz. The establishment signs signal the list of services offered in this branch: “Service B”, automatic teller machines, counters, Videophone and videodisk.

In 1984, Banque Nationale de Paris (BNP) carried out a test with fully automated branches at a dozen closed sites without any personnel on site. These were ATMs equipped with an interactive videodisk module offering in the form of questions-answers information about the products offered. The most advanced one was installed in Biarritz, where the cabling policy carried out by France Telecom ( at the time the Directorate-General for Telecommunications) made it possible to connect the videophones through which the customer could dialogue with a consultant at a traditional branch.
The test showed limits both for the customer and for the bank. Consequently it was not expanded.


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Well of History

Since 1822, history has made us a key player and a witness of transformations taking place in society and economy in Europe and around the world. We invite you to share in our story and explore our archives to learn more about our constantly changing world.
Jean Lemierre Jean Lemierre,
of BNP Paribas